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Pipers International FAQ
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As per Australian Standard As1288 clause 5.11 'toughened safety mirror safety glass mirrors are likely to distort as a result of the toughening process.'
We use a high grade structural neutral cure silicone.
- Engineered Oak 5G
- Laminate
- SPC
Available by Pipers on request. On completion of the installation, you may require a Compliance Certificate which outlines compliance with Australian Standards (AS2208 and AS1288 or others). Please email info@pipersinternational.com.au with your details or invoice number & we will arrange the correct certificate.
No, showers are generally made from toughened glass.
Pipers recommends you dispose it at your local tip or through council arrangements.
Yes we can remove and dispose of your old shower as an extra service to installs. A removal fee applies.
After your plumber has completed the plumbing, and your walls and base are tiled/completed. Your shower is the last thing to go in.
Hinged shower doors that swing inwards only are not permitted by code. They should open outwards. There is a safety issue where previously people have been stuck in their shower screen therefore they should always open outward. It is a minimum BCA requirement for the door to open outward.
Some designs like frameless glass have 180 degree hinges, allowing both outward and inward door designs.
Yes we provide a local Melbourne installation service.
If you choose to install your own shower screen, we strongly recommend the Elfreda Suite 300. There is adequate adjustment and is designed to fit snug into most shower areas. We have over 40 sizes available with manufacturing capabilities for hobs/custom return panels.
Step 1. Complete your drawings. Specify height x width on both sides, requirement of a double or triple track.
PIPERS only need your overall sizes - we will make all deductions & supply your top and bottom tracks.
Step 2. Pick your Colour
Mirror Framed - Polished silver, ivory, white
Board Framed - White board with white frame, ivory board with ivory frame, white board with silver frame
Mirror Polished- frameless edge
White - Low iron glass
Step 3. Get a Quote
Submit your drawings/plan online, if you are happy to go ahead please allow 3-5 working days for your doors. Remember wardrobes are custom made to suit your space, adjustment can be made from the wheels.
Step 4. Pick up your wardrobe doors
Install your wardrobe easily insert them from the top and adjust the wheels if need be.
1. Use only Australian certified safety glass; we use two types of safety glass; Grade A – Toughened & Laminated Safety Glass. These are covered by Australian Standard AS 1288-2006 for installation and selection and AS/NZS 2208:1996 detailing safety test requirements
2. Use a qualified licensed & experienced installer or choose a DIY friendly screen
3. When installing the shower screen you may do it yourself according to Australia Law however there are certain styles such as Frameless that we recommend leaving to a qualified glass person
4. Easier styles have lighter glass, partial frame & telescopic adjustment such as the Elfreda Suite Semi Frameless Shower Screen
5. Work toward standard sizes, we deliver a large range of standard shower screen panels as well as custom made Shower Screens available in incremental size options
6. Glass must be cut to size before toughening, & cannot be re-worked once toughened. This is why its very important to take accurate measurements before processing the glass, including the floor & wall levels
7. A certificate of compliance is available on completion of a Pipers Installation. Or if you are doing it yourself we can provide a supply only one
8. Always measure exactly where you want the shower screen to sit & put a spirit level on the wall & floor
9. Do not use abrasive cleaners of any kind on hinges & other hardware
10. Keep glass clean to prevent mineral & soap deposits
11. Set rules where the glass is not pushed on, banged into or slammed. Role model safe practices are required in glassed areas, its not a playground
12. If you have had any movement in the house check that it hasn’t put pressure on the glass
13. Do not allow soap scum to build up. Soap scum is alkaline, so if it is left there for a few months without being cleaned, it will etch into the glass as glass is porous
14. Keep a plastic or cloth squeegee in the shower or use your towel to wipe away droplets after every shower so they don’t get a chance to dry
15. Use non-alkaline soap. It’ll help protect your shower screen and it’s better for your skin anyway
Certified glass is supplied by Pipers International compliant with the Australian Safety Standard AS/NZS 2208:1996 requirement at the time of manufacture. The standard applies to all safety glazing materials as required by AS 1288:2006. A certificate of compliance is available with every order. Please contact Customer Service on 1300 005 384 or email info@pipersinternational.com.au quoting your receipt number (if available) or retailer location and your job address.
Pipers International process custom made glass locally.
Whilst we highly recommend our full service supply and installation service we also manufacture supply only based on customers specifications.
Guidelines for supply only orders:
- If you require templates; all templates must be made from sturdy material (e.g. Perspex, steel/tin, timber/ply)
- Templates must be full size
- Out of square measurements must be shown exactly
- Indicate colour name on your order
- Measurement from centre of powerpoint
- Standard power point sizes are 100 x 60mm
3600mm is the limit of our glass length. Special orders available up to 4500mm. Access must be measured out.
Simply multiply the length of the area by the height. For example if the height is 750mm and the length is 2200mm: 0.75m x 2.2m = 1.65m2
Yes. Each splashback is made to order and there are no standard sizes. Our team of experts use only the best safety glass made to Australian Standards. You come direct to the manufacturer, that’s why are prices are the most competitive in the market place.
The modern sleek design of glass splashbacks will brighten up your room. And no grout means no mould or mildew. The splashbacks are much easier to clean and look brand new even after years of use.
Yes. Ensure your cooktop is installed according to Australian Standards. Direct heat i.e. a pot leaning on the glass may cause the paint to burn.
Our preferred paints Resene paints. However we can match any colour in today’s market place. Whether it’s a dulux or taubmans or other paint provider colours. Just provide the name of the paint and we’ll match it accordingly.
We recommend a smooth surface of plasterboard, cement sheeting, MDF or concrete to maximize the effect of the splashback. However it is possible to adhere the splashback on top of your existing tiles. If you choose this option please be aware that you will loose approximately 6mm of bench space and it may look bulky at the sides if this is visible.
6 mm ultra clear/Starphire glass this is the most optically clear glass available. If you are looking for an exact colour match or a light shade we will recommend this type of glass. Note that matching colours to paper or plaster will not be the same due to the reflective nature of glass.
Yes. We recommend you use either warm soapy water and a clean soft cloth or a streak free glass cleaner.
Approximately 5-15 working days depending on many variables.
